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"Way beyond my expectations." 


Harold Read
Tennessee, USA
 
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"I love the improvements - great job!!" 


Barbara
USA

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"Fabulous. More features than I probably will be able to use in a long while."


Brian Kurtz
Taylor, MI

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"Fantastic! This is a vast improvement over the original version." 


Brenda Harness
US

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"Blown away by the incredible features." 


Woody Longacre
Tempe AZ, USA

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"Amazing! I LOVE it!"

Colin Green
Sydney, Australia

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"Great improvement of a superb product" 


Ed Jackson
Woking, UK

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"Very impressive! I have been using the SBI site builder, which in itself is an impressive tool. After seeing the new version of XsitePro though, I can honestly say that it is second to none, in terms of functionality and features." 


Cesar Campos
Sydney, Australia

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"Absolutely amazing! I thought I'd seen the "BEST" website building software in XSitePro v1 - version 2 just takes website building and developing to a whole new level. Sheer brilliance!" 


Alan Howells
Stoke on Trent, UK

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"EXCELLENT" 


Deanna
Wisconsin, USA

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"It looks awesome. The best just got better." 


Simon
Wiltshire, UK

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"WOW!!!" 


Judie Brown
Washington, USA


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"I can hardly breathe! There is SO much stuff. I'm choking with excitement!" 


Harold Jaynes
Washington DC


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"WOW! FAR-OUT! GREAT! TREMENDOUS! This is coming from a web developer, not a novice! I have so many clients that I have put on hold - waiting for the added features. These features will save me so much time which will add revenue in my pockets...It's like going from the horse and buggy to a Ferrari!"  


Betsy Parsons
Virginia, USA

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"Fantastic!" 


Andrea Wilson
Vancouver, Canada


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"Wow...so many new, exciting and upgraded features this is going to make website building a really fun project." 


Connie Upright
Virginia

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"I think it is a really powerful piece of software ... I am an experienced marketer, as well as a web designer with FrontPage, DreamWeaver CS-3 and others. You guys have done it again!" 


Ettione Stuckey
USA

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"Superb improvement on an already excellent tool." 


James Mitchell
United Kingdom

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"Beyond all expectations!" 


Shush Arya

UK

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"WOW! WOW! WOW! There seems to be everything that anyone will need to create great content sites. And the easy tools to put video, ssn, rss feeds, and right now my mind is swimming in awe."


Steven R Shover Sr
Texas, USA


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Read more testimonials about the amazing XSitePro website design software

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New to XSitePro? Your Initial Questions Answered...

Below you will find a selection of commonly-asked questions sent to us by new users of XSitePro. Hopefully, your own questions will be answered here, and you'll find your early days of using XSitePro trouble-free and immensely rewarding.

  1. How do I Register with the Help Desk?
  2. Can't I just e-mail the support department directly?
  3. I'm sending e-mails to you, but don't seem to be getting any reply. Why is that?
  4. Where do I find the XSitePro Forum?
  5. How do I register with the XSitePro Forum?
  6. Where can I find the XSitePro Knowledgebase?
  7. Is my installation of XSitePro up-to-date?
  8. Where can I find tutorial videos for XSitePro?
  9. Is it worth doing the Tutorial, or should I just get started on a site?
  10. What do I enter in the Publishing details tab?
  11. I'm getting an application error when I try and run XSitePro, why?
  12. Can I install my copy of XSitePro on a second PC?
  13. Where can I see Tutorial video's for XSitePro?
  14. Where do I get the extra clipart and templates from?
  15. How do I update my version of Microsoft .Net?
  16. Can I edit a site I have made in Frontpage/Dreamweaver in XSitePro?
  17. How do I back-up my Web sites?

1.  How do I Register with the Help Desk?
Registering with the XSitePro Helpdesk is a very straightforward process. All you need to do is follow this link, then fill out your name, e-mail address and chosen password, in the page that appears.

Once you've done that, you'll be able to access the support ticket system whenever you like, simply by logging in. The reason you need to log in each time is so that you can see a 'history' of the tickets you have opened, along with the responses from the XSitePro support team.

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2.  Can't I just e-mail the support department directly?
Unfortunately, due to the thousands of spam messages support systems like ours get sent every day, and the negative impact that this can have on our ability to effectively serve our customers' support needs, we only accept ticket posts via the support web pages themselves.

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3.  I'm sending e-mails to you, but don't seem to be getting any reply. Why is that?
If you find you are not receiving responses to your tickets, submitted via the ticket system, chances are you're using a free (or web-based) e-mail service such as Hotmail, GMail, Yahoo or similar. These mail services are notorious when it comes to non-deliverability and are the most likely cause of your not having received a reply.

Another step you can take to ensure deliverability is to "white-list" e-mails from the domain "xsitepro.com". That way, our messages have a better chance of getting through to you.

If none of the above helps, head over to the forum (details of which are below) and "Private Message" (PM) one of the XSitePro staff (you'll find our details all over the board). We'll be right back to you with assistance.

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4.  Where do I find the XSitePro Forum?
The XSitePro Forum can be found at http://www.xsitepro.com/messageboard

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5.  How do I register with the XSitePro Forum?
Registering with the XSitePro Forum is easy. Just head over to the Forum (link above) and click the "Register" link in the top-left corner of the screen, just below the XSitePro logo. You'll then be asked to agree to our terms of use, and finally for a few pieces of information - just fill out the boxes provided and then click the "submit" button at the bottom of the page.

Once you've signed up, you'll be able to post your questions, comments and requests in the forum, and participate in one of the most lively web-design / Internet Marketing forums on the 'net. You'll also find that the forum is a great place to get support with setting up and running your Internet business, no matter what the subject/niche of your site.

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6. Where can I find the XSitePro Knowledgebase?
The XSitePro Knowledgebase is a fabulous resource where you can find answers to a massive range of questions relating to using the XSitePro software.

The Knowledgebase is part of the XSitePro Support Desk, and can be accessed by clicking this link. Once there, you can search for, browse through and read hundreds and hundreds of topics.

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7.  Is my installation of XSitePro up-to-date?
If you have downloaded XSitePro on or after the 9th September 2008, then you'll already be on the first major point-release of XSitePro Version 2 (so you'll be using 2.1 already). There are occasionally minor updates released, as well, and these can be downloaded from the XSitePro Forum at this thread.

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8. Where can I find tutorial videos for XSitePro?
We have a whole series of professionally produced tutorial videos, all aimed at making your experience using XSitePro an absolute breeze! The videos are not only useful for helping you to get started with a feature, they are fabulous for making you aware of cool things you can do with the software that you might not already be aware of - and that will save you oodles of time! All you need to do is follow this link.

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9. Is it worth doing the Tutorial, or should I just get started on a site?
The Tutorial is a 'must-do' exercise. Simply put, it will shortcut the learning process dramatically by giving you hands-on experience of building a site without the frustrations of not knowing what to do next.

It might seem a bit like "study" or homework, but it's a very worthwhile up-front investment of your time, and will pay dividends over the mid-to-long-term.

10.  What do I enter in the Publishing details tab?
The Publishing Details tab is where you enter the FTP details relating to your Web space. These details will have been provided to you by your Web host when you set up your account. The address will look something like this:

ftp.yourdomainname.com

You will also have been issued with a username and password that corresponds to this FTP address, too.

All you need to do is enter that information, just the once, into the Publishing Details tab, in your XSitePro site, and that's it! XSitePro stores this information for you so that you don't need to remember these settings for each of your sites. All you'll need to do is hit one button, when editing your site(s) and the publishing process will start automatically.

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11.  I'm getting an application error when I try and run XSitePro, why?
Here are some common reasons why this might be happening:

Your Windows installation may be out-of date. Run a Windows Update (you can do this from your start-menu, in Windows) to make sure you are right up-to-date.

You may be running an old version of XSitePro. Check you are running the latest version of XSitePro by visiting the update Forum thread, and downloading (and installing) the latest XSitePro update.

You specified your "Program Files" directory (or a sub-directory thereof) for the location of your XSitePro-Data folder, when installing XSitePro. The Program Folder in Windows is often 'protected' and installing the XSitePro-Data folder into it may render it inaccessible. You should ideally accept the default XSitePro-Data location (in your 'My Documents' folder) when installing XSitePro to be sure of trouble-free operation.

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12. Can I install my copy of XSitePro on a second PC?
Yes you can. XSitePro can be installed on two separate PCs under the same license on the agreement that you only ever use one copy at a time. If you require additional installations, you may purchase additional seats from us - submit a pre-sales enquiry for more information on additional seats.

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13. Where can I see Tutorial video's for XSitePro?
There are currently no tutorial videos for the new release of XSitePro, however you may find plenty of resources at the XSitePro Forum about using the application and even videos created by other XSitePro users. We will be releasing a series of short instructional videos in the very near future, so do check back.

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14. Where do I get the extra clipart and templates from?
When you purchased XSitePro you became eligible to download the full Resources Pack (full of Clipart, Templates and more) along with a 'bonus template pack'. All of these Resources can be accessed from the bonus downloads page.

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15. How do I update my version of Microsoft .Net?
Microsoft's ".Net" application (which is part of Windows) must be up-to-date to run XSitePro smoothly. To ensure you're using the latest version of .Net, head over to the Microsoft .Net download page, and download (and install) the latest version.

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16. Can I edit a site I have made in Frontpage/Dreamweaver in XSitePro?
That depends on how complicated the pages are. If the pages are simple HTML pages (without much in the way of menus) then chances are they'll be able to be imported using the in-built "Import Pages" tool. If, however, they have more complex layouts then you are probably best redesigning the site in XSitePro from scratch, and just copying and pasting the text.

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17. How do I back-up my Web sites?
Backing up your sites is an essential habit you need to get into, right from the get-go. The Forum is full of plenty of people who forgot to carry out this basic step to protect all their hard work, and it would be a shame for you to follow suit!

To back up your Web sites, either select the "Backup/Restore" option within the "Tools" menu, in XSitePro, or choose the "Backup my sites now" option when it is offered to you when you load XSitePro (and after you haven't backed up for a while - an automated reminder feature that will initially appear after two weeks have passed, without a backup taking place).

Don't forget to archive your backup(s) on a different physical disk-drive to the one you've installed XSitePro onto - that way, if your hard-drive fails you'll still be ok.

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Remember, if you have any other questions you will probably be able to find answers to them over at the following pages:

And, if neither of those turns up what you're looking for, you can always submit a ticket to our help desk.

Wishing you every success with your XSitePro adventures!