XSitePro Website Design Software Message Board

It's been over 24 hour since I submtted a support ticket and I haven't heard from anyone. I tried to put an rss news feed in my www.steelers-fan.com website and then modify htaccess button and published it. Then I got this error message "Parse error: syntax error, unexpected ':' in /home2/steeler9/public_html/index.html on line" and no website. My website is still down and I don't know what to do to get it back. Can someone please help! I can't find a phone number to call and no one is responding to my messages

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Anyone can be a fan if you have the right gear.
Oklahoma Sooners gear
Pittsburgh Steelers gear
NFL gear
MLB gear

Intellimon Support is closed on weekends. Yep, these kinds of things do seem to happen mostly on weekends.

I suggest restoring your website to where it was before adding the feed and the .htaccess mod.
Try deleting the RSS feed. Not sure what you mean by the .htaccess button.

If you have a recent backup from before the mods, restore the backup.

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XSitePro runs great on HostGator (WordPress does, too)

I already tried to restore from 3 different dates and I get the same thing.

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Anyone can be a fan if you have the right gear.
Oklahoma Sooners gear
Pittsburgh Steelers gear
NFL gear
MLB gear

Can you even load the website in XSite Pro so that you can edit out the rss feed piece?
Does it look okay in Preview but won't publish successfully?
You could publish locally and then ftp the files to the server.
Still doesn't work?

The problem is beginning to sound like an .htaccess issue on the server side.

Make a backup of your .htaccess file then delete everything in it and save.
If you still can't get the website back it may require manually editing the source on the server, beginning with index.html.
I would start around line around line 284

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XSitePro runs great on HostGator (WordPress does, too)

It looks OK in he preview and I cut the rss feed
How do I publish locally and ftp to the server?
I contacted BLue Host and I took out code in htaccess from 282 to 288
It didn't work and they said it was a coding issue
If I save the htaccess file what do I need to do with it?
Is their any way to restore a backup of just this one site and not change my other sites because if I go back to where I first backed up the site,my newest site is missing on my website tree.

_________________
Anyone can be a fan if you have the right gear.
Oklahoma Sooners gear
Pittsburgh Steelers gear
NFL gear
MLB gear

Select Publish on the XSite Pro top menu and select Publish Locally from the dropdown.
Why did you edit these lines? That's a lot of lines for an .htaccess file.

Yes, apparently there's a problem with an extra : at or around the index.html file on the server.
"Parse error: syntax error, unexpected ':' in /home2/steeler9/public_html/index.html on line 284"

The empty .htaccess file needs to be uploaded to the server.

I don't know the answer to this one. My main mode of backing up individual websites is to export the site with the date as part of the filename. I have found that importing individual websites as .xse files is much more reliable than the XSite Pro "Backup" system.

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XSitePro runs great on HostGator (WordPress does, too)

Sorry, I made a mistake, I meant edit the index not htaccess. How do I empty the htaccess and save it? I published the site locally. if I upload it will it still have the cause of the error ion it?

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Anyone can be a fan if you have the right gear.
Oklahoma Sooners gear
Pittsburgh Steelers gear
NFL gear
MLB gear

You can edit your local .htaccess with Notepad. FileZilla will let you edit the .htaccess on the server with Notepad.
I would first try just removing the lines added to .htaccess when the RSS feed was added.

Perhaps ablewebs or Jason can come up with a better solution.

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XSitePro runs great on HostGator (WordPress does, too)

Just as an FYI - unless you've forgotten to submit a post that you're website is up and running, I just happened to click on the link you provided and found that it at least appears to be working now.

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Jerome R. Kinderman
MicroSystemsPlus
Lodi, California