 Frequently Asked Questions
Below are a selection of answers to questions you may have. For a more extensive list of questions and answers please visit the XSitePro Knowledgebase.
Does XSitePro come with a manual?
What is the upgrade policy?
Does XSitePro run on my normal computer or on my web server?
Can I install XSitePro on more than one machine?
Do you have a forum?
Does XSitePro include domain name registration & hosting?
I have no website design experience. Can I still use XSitePro?
Is XSitePro similar to Traffic Equalizer and Directory Generator?
Do I have to download the software or you will send me a CD?
Can I pay by Stormpay?
Does XSitePro come with a manual?
Yes. There's a professionally produced manual that comes with the software. It's over 400 pages long and provides step-by-step instructions for almost every feature in the software. The manual is intended to be a reference work you can turn to whenever you need to. You certainly don't need to read every page of it to use the software. There's also a 100 page tutorial to help you get going. The tutorial takes roughly 2 to 3 hours to work through and introduces you to all the basics. It takes you right from adding a new web site through to publishing the site to the Internet.
What is the upgrade policy?
We value your business and so have implemented an upgrade policy that we feel is fair to everyone. Here's how it works. All upgrades within the same major version number are completely free. For example you can upgrade from version 1.00 right through to 1.99 without any charges at all. Major upgrades, e.g. going from version 1.xx to 2.00 will be chargeable, but at a substantial discount to existing users.
Does XSitePro run on my normal computer or on my web server?
XSitePro runs on the PC computer in your home or in your office. It does not run on your web server, which means you can publish sites to as many different web servers as you like and those web servers could be running Unix, Linux, Windows Server or whatever else you might be using. It also means that you are working on your web sites locally, which is always a lot faster than having to do it on-line.
Can I install XSitePro on more than one machine?
Yes, that's not a problem at all - at the moment. We are thinking of changing this policy so that you'd get a discounted second copy, but for now if you buy one licence we can sort you a second one out for your second PC (e.g. a laptop) absolutely free. The unlock code is specific to the machine that you have installed it on, so after installing it on your second PC you will need to register the software again by clicking on the "Register Online" button. Your other copy will continue to function correctly but you can only install the software on a total of two machines and you can only use it on one machine at any time. If you run the software simultaneously on both computers your licence may be invalidated.
Do you have a forum?
Yes, we have a very active forum populated by many of the brightest minds in Internet marketing. You can find the forum at http://www.xsitepro.com/messageboard
Does XSitePro include domain name registration & hosting?
XSitePro software includes everything you need to design a website, quickly and easily. It is a desktop application so doesn't host your webpages as it has no serverside capabilities. You will need to register your domain name and hosting independently and once you have this information, XSitePro makes it really simple to use.
I have no website design experience. Can I still use XSitePro?
Absolutely. XSitePro provides you with the power to create professional quality web sites in record speed and to do things that previously could only be done by people who were expert programmers. We've done our best to make XSitePro both powerful and easy-to-use, but like any powerful tool there are some features that will take some mastering. If you follow the instructions in the manual and work your way through the XSitePro tutorial you will quickly learn the basics and you will then be in a position to make use of the many advanced features the software has to offer. In addition to the manual and the tutorial there are also many videos to help you to learn as quickly and easily as possible and our dedicated support team are always on hand to offer help and assistance via e-mail.
Is XSitePro similar to Traffic Equalizer and Directory Generator?
Traffic Equalizer and Directory Generator are very different to XSitePro. Both of those packages specialize in auto generate "content" whereas XSitePro is more like an Internet marketers version of Dreamweaver or Frontpage. It is designed to create real sites with real content and as such it will help you to create sites that will be proftable over the long term.
Do I have to download the software or you will send me a CD?
XSitePro is a digital product, so is available for immediate download on purchase. The file is approximately 60Mb, and this includes the Powerpack, Manual and Tutorial. It is possible to have a CD copy of XSitePro sent to you in the post. This would be posted within a couple of days from receipt of the purchase. The charge for a CD copy of XSitePro is just $10.00. If you wish to arrange this, you can simply add this option to your order when purchasing.
Can I pay by Stormpay?
Yes, Stormpay is no problem at all. We need to process the Stormpay payments manually so you won't get your download details instantly like with the normal process, but we will turn it around as quickly as we can.
If you cannot find the answer to your question above please visit the XSitePro Knowledgebase or e-mail sales@xsitepro.com.
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